Technology · People & HR

Samso Industry Demo · Updated May 2026

People & HR for Technology

People at a 25-FTE SaaS is 1 ops generalist trying to hire 7 roles, run perf reviews, draft policies, and not blow up culture. Samso runs the recruiting + onboarding + perf machinery that lets the team scale to 40 without doubling HR headcount.

Function KPIs · how the people & hr org reads its own week

Time to fill (avg)

38 d

−12 d LTMFrom req open to start

Offer accept rate

86%

+6pp YoYOf offers extended

Onboarding completion

94%

30/60/90 planBy day 90

VP Sales open

84 d

vs 60-d SLAAbove SLA · escalated

Q3 hiring funnel - open reqs by stage

STAGE COUNTS · 4 OPEN REQS · HEADCOUNT PLAN OVERLAY

085.5171257342CANDIDATES302825FTEAPPLIEDSCREENON-SITEOFFERACCEPTEDSTARTED

Open reqs by team

Engineering reqsGTM reqsG&A reqs

Twelve services · sized to technology

Each tile is what Samso runs in this function for a technology org.

01 · Service

Job Description Drafting

JDs aligned to comp bands, level framework, and brand voice - drafted from a 30-min hiring manager intake.

JDs / qtr

12

Days to draft

1

02 · Service

Resume Screening & Shortlists

Inbound resumes scored against rubric with written rationale - hiring manager reads 8 shortlisted candidates, not 180.

Apps / wk

240

Shortlist rate

12%

Hours saved

9 / wk

03 · Service

Interview Scorecards & Candidate Packets

Structured scorecards + per-candidate packets for the loop - calibrated across interviewers, not gut-vibe.

Packets / wk

8

Calibration sessions

Monthly

04 · Service

Offer Letter & Comp Package Generation

Offer letters + comp summaries built from approved bands and equity model - no offer goes out off-band.

Offers / qtr

10

Off-band exceptions

0

05 · Service

Role-Specific Onboarding Plans

30/60/90 plans tailored to role, manager, and team - the new hire's week-1 isn't 'wait for someone to onboard me.'

Plans live

16

Day-90 completion

94%

06 · Service

Performance Reviews & 360 Synthesis

Review cycles with 360 feedback synthesized into themes and suggested ratings - calibration is faster, not harder.

Reviews / cycle

25

Cycles / yr

2

07 · Service

Compensation Benchmarking Reports

Role-level benchmarks against public + aggregated SaaS market data - what bands get refreshed before the next hiring spree.

Roles benchmarked

16

Refresh

Quarterly

08 · Service

Employee Handbook & Policy Drafting

Handbook + remote-work + equity policies drafted to multi-state compliance - without paying outside counsel for every revision.

Policies

14

States covered

8

09 · Service

Org Chart & Headcount Visualization

Living org chart tied to budget and hiring roadmap - what the founders look at every Friday and the board looks at quarterly.

Current FTE

25

EOY plan

32

10 · Service

Engagement Survey Analysis

Open-ended responses clustered into themes with severity and action prompts - eNPS doesn't move without specific levers.

eNPS

32

Themes / cycle

6

11 · Service

Training Material & Course Outlines

Onboarding bootcamp + product training + manager-fundamentals courses built from internal SOPs and SME interviews.

Courses live

5

Avg completion

88%

12 · Service

Exit Interview Synthesis

Exit themes rolled up across departures - what surfaces retention signals before the third Eng resignation lands.

Exits / yr

3

Voluntary attr.

8%

What you get · every week & every month

Concrete deliverables, not just dashboards.

Deliverable

Weekly hiring funnel report

Open reqs by stage, days-to-fill trend, candidate flow, and SLAs - VP Sales currently flagged 84d vs 60-day SLA.

Deliverable

30/60/90 onboarding plan per hire

Role-tailored plan ready before day 1 - manager doesn't write it from scratch each time.

Deliverable

Quarterly perf review packets

360-feedback synthesized into themes and ratings - calibrated across managers in a single session.

Deliverable

Always-on org chart + comp bands

Live headcount, hiring plan, and comp bands tied to the budget - no surprise off-band offers.

Technology · People & HR

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