Engagement Survey Analysis

Open-ended survey responses clustered into themes with severity, action prompts, and verbatim evidence - so the next leadership conversation starts with the four themes that matter, not 293 free-text rows in a CSV.

What the managed workflow does

Clusters every response

Reads every open-ended answer, groups by theme, and tags each cluster against your prior-cycle theme dictionary so the diff is the story, not just this cycle's snapshot.

Scores severity

Uses sentiment + frequency + tenure + dept signal to mark each cluster high · medium · low - leadership knows which 4 themes need a real intervention vs. which 8 are background noise.

Surfaces verbatim

Anonymized direct quotes evidence each cluster - the raw voice, not a synthesized paraphrase that strips away the texture.

Cross-tabs by department

A dept × theme heatmap shows where the issue is concentrated - so the org doesn't run an all-hands fix for a problem isolated to one team.

Themes clustered, severity-scored, evidenced with verbatim - and cross-tabbed by department

293 RESPONSES · 12 THEMES · 4 HIGH-SEVERITY · 87% RESP RATE

Inputs synthesized

Open-ended responses · 293Theme dictionary + prior cycleDepartment + tenure metadataAction library · prior interventions

What lands per cycle

High-severity action promptsMedium · watch + measureLow · monitor for driftAnonymized verbatim quotes

Inputs synthesized

Open-ended responses. Every free-text answer from the cycle, parsed and clustered - not a manager's spot-read of 30 quotes.
Prior-cycle theme dictionary. Themes carried forward from past cycles so the diff is visible - what got better, what didn't.
Demographic metadata. Department, tenure, and level (where consented) drive the cross-tab without breaking anonymity.
Action library. Prior interventions and their measured impact feed the action prompts attached to each high-severity theme.

What lands per cycle

Theme tree. 3 trunks · 12 sub-themes · severity-scored, ordered by mention count, ready to share with leadership.
Verbatim evidence. Anonymized quote cards per high-severity theme - so the conversation starts with the raw voice.
Department × theme heatmap. Where each theme concentrates so interventions match the unit, not the entire org.
Action prompt pack. Per high-severity theme: a calibrated action drawn from the action library, with prior-impact estimates.

What you get, every week