People & HR · Learning

Samso Managed Services · Last Updated · Apr 2026

Training Material & Course Outlines

Course outlines, lessons, and training modules built for your internal programs - every lesson shipped in three formats (video · quiz · handbook), keyed to learner role and tenure, with completion data feeding the next outline.

What the managed workflow does

Builds the outline

From subject-matter expert transcripts, existing decks, and customer-facing docs - drafts a 3–5 module outline calibrated to learner role, tenure, and prior-program completion data.

Ships in three formats

Each lesson lands as a captioned video, a knowledge-check quiz, and a printable handbook section - same content, three surfaces, so learners reach for whichever fits the moment.

Tracks completion + signal

Per-learner progress, quiz performance, and time-to-completion roll up by team and tenure - drift surfaces before it hits a quarterly readout.

Updates with use

Engagement signal feeds the outline. Lessons learners skip get rewritten or dropped. Lessons learners replay get expanded. The course tightens with the data.

Outline → 3 modules → 3 format variants per lesson

3 MODULES · 19 LESSONS · 5h 34m · VIDEO · QUIZ · HANDBOOK

COURSE · GTM ONBOARDING · v23 MODULES · 19 LESSONS01Customer-First Discovery8 lessons · 2h 14m · sales onboardingPUBLISHEDWhy discovery wins12m100%Question framework · MEDD22m100%Live call walk-through18m100%Common pitfalls16m100%02Objection Handling Playbook6 lessons · 1h 48m · in pilotPILOTING5 universal objections14m100%Pricing pushback drills20m60%Competitor traps16m0%Close-of-quarter scripts18m0%03Champion Building5 lessons · 1h 32m · draftedDRAFTFind the EB16m0%Multi-thread the org18m0%Give them the deck14m0%Close + handoff20m0%FORMAT VARIANTS · MODULE 02same lesson · 3 surfacesVIDEO22m · auto-captions22m · auto-captions22m · auto-captionsQUIZQ1 OF 8Which question opens the call?ABCQ1 OF 8Which question opens the call?ABCQ1 OF 8Which question opens the call?ABCHANDBOOK§ 4 · DISCOVERY§ 4 · DISCOVERY§ 4 · DISCOVERY

Inputs to the course

Subject-matter expert transcriptsExisting decks + docs + recordingsLearner persona + role + tenureEngagement + completion data

What ships per module

Video lessons + auto-captionsKnowledge-check quizzesReference handbook · printableCompletion · per-learner trail

Inputs to the course

  • SME transcripts. Recorded interviews with the experts your team learns from - the source material, not a paraphrased summary.

  • Existing decks + docs. Past training decks, internal docs, and customer-facing materials - read in for content, not retyped.

  • Learner context. Role, level, tenure, and prior-program completion - drives module selection and pacing per cohort.

  • Engagement + completion data. What learners replayed, what they skipped, where quiz scores dropped - the signal that tightens the outline.

What ships per module

  • Video lessons. Short, captioned, well-paced - built around an explicit 'what you'll learn' frame and an immediate practice prompt.

  • Knowledge-check quizzes. Calibrated to surface real comprehension, not pattern-match to the right answer - feeds back into where the lesson needs sharpening.

  • Reference handbook. Printable section per lesson for learners who'd rather read; doubles as a search-friendly reference after the course completes.

  • Completion trail. Per-learner progress logged with timestamp, quiz score, and replay count - feeds manager view and program metrics.

What you get, every week

Programs that don't decay

Engagement signal continuously updates the outline. Lessons stay current with how the team actually does the work, not the way it was done two years ago.

Multi-format reach

Some learners watch, some skim, some quiz themselves. Three surfaces per lesson means completion rates climb without a heavier course.

Manager visibility

Per-learner trail rolls up by team and tenure so managers can see who's onboard, who's stalled, and where the course needs reinforcement - not a quarterly retro post-mortem.

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