Product · Release Communications

Samso Managed Services · Last Updated · Apr 2026

Release Notes Automation

Customer-facing release notes assembled from PRs, tickets, and internal changelogs every release - drafted in your voice, organized by NEW · IMPROVED · FIXED, queued for PM approval before send. The release goes out the same day it ships.

What the managed workflow does

Pulls every artifact

Merged PRs, closed Linear tickets, internal eng/design changelog notes, and customer-facing support flags - into one ranked feed scoped to the release window.

Splits by type

NEW capability ships, IMPROVED perf/UX, FIXED bugs/edge cases - each item assigned to the right section automatically based on PR labels and ticket type.

Drafts in your voice

Customer-facing copy in your editorial tone with PR-id chips for traceability - not 'updated dashboard component v2.4' but 'Dashboard tile load time dropped from 2.4s to 0.6s'.

Queues for PM approval

Lands in PM inbox with the version pill, full draft, and a one-click send-or-revise queue - so release day doesn't slip on a comms bottleneck.

PRs · tickets · changelog → release notes drafted, queued for approval

4 SOURCES · 27 PRs · 3 SECTIONS · v2026.04.21

AMerged PRsGITHUB · SINCE V2026.04.14THIS RELEASE · 27 PRSBLinear ticketsCLOSED · THIS RELEASETHIS RELEASE · 41 TIXCInternal changelogENG + DESIGN NOTESTHIS RELEASE · 18 NOTESDSupport flagsCUSTOMER-FACING FIX LISTTHIS RELEASE · 9 FLAGSSAMSO RELEASE · v2026.04.21April 21 release · what's newv2026.04.21 · LIVEDRAFTED · APPROVE BY 2 PM PTNEW · 2PR-2284Bulk export · 250K-row schedules without timeoutPR-2271Workspace-level audit log · downloadable CSVIMPROVED · 2PR-2293Dashboard tile load time · 2.4s → 0.6s p95PR-2289Search across templates · partial-match weightingFIXED · 2PR-2301Filter state preserved on back-button navigationPR-2298Email validation no longer blocks plus-aliasesRead the full changelog · samso.com/changelog/v2026.04.21SUBSCRIBE TO RELEASES

Pulled per release

Merged PRs · GitHubLinear tickets · closedInternal changelog · eng + designSupport flags · customer-visible fixes

Drafted into

NEW · capability shipsIMPROVED · perf + UXFIXED · bugs + edge casesCustomer-facing release notes

Pulled per release

  • Merged PRs. GitHub PRs since the last release tag, with PR-id, title, and labels - the canonical source of what shipped.

  • Linear tickets. Closed tickets in the release window with type and customer-facing flag - so internal tasks stay internal.

  • Internal changelog. Eng + design notes captured in the release thread - context for items where the PR title alone isn't sufficient.

  • Support flags. Tickets in the support queue marked 'customer-facing fix' so the FIXED section earns customer trust by acknowledging what they reported.

Drafted into

  • NEW. Capability ships - items with a 'feature' label or net-new ticket type.

  • IMPROVED. Performance + UX changes - items with 'perf', 'polish', or 'ux' labels grouped here so they get visibility.

  • FIXED. Bugs and edge-case fixes - drafted in language that maps to what customers reported, not what the engineer wrote.

  • Customer-facing release notes. Final draft in your editorial voice with PR-ids, version pill, and CTA footer - ready to ship to the changelog page, in-app banner, and email digest.

What you get, every week

Release notes that ship the same day

No more 'we'll update the changelog when someone has time' - drafted, sectioned, queued before the release ships.

A traceable changelog

Every line tied to a PR-id and ticket - when a customer asks 'when did this change?' the answer is one click.

An archive that gets sharper

PM edits feed back into the drafting model - section assignments, voice, and length tighten release over release.

See this in your industry

How product reads for each sector we serve.

Technology
Retail & Consumer
Media & Entertainment
Banking & Capital Markets
Manufacturing
Insurance
Healthcare
Energy
Defense & Aerospace
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