Banking & Capital Markets · Product
Samso Industry Demo · Updated May 2026
Product for Banking & Capital Markets
Bank product is mobile + online banking, digital onboarding, treasury portal, and the branch tablet - every release sits on top of a regulated core. Samso runs the customer-signal loop and feature-shipping cadence for retail, business, and wealth product teams.
Function KPIs · how the product org reads its own week
Mobile + online MAU
218K
Digital adoption
62%
Feature cycle time
6.4 wk
Mobile app NPS
38
Weekly customer signal volume - last 12 weeks with ranked themes overlay
WEEKLY · SIGNALS / WK · STACKED BY SOURCE · THEMES OVERLAY · MOCK DATA
Digital channels
Branch + call-center
Twelve services · sized to banking & capital markets
Each tile is what Samso runs in this function for a banking & capital markets org.
What you get · every week & every month
Concrete deliverables, not just dashboards.
Deliverable
Weekly customer signal digest
Every Friday: 290+ in-app + 195 support + 64 RM signals synthesized into themes with quotes, segments, and product owner.
Deliverable
Quarterly roadmap brief
Roadmap synthesized from customer signals, exam findings, and competitive moves - with risk + compliance dependencies and ship dates.
Deliverable
Auto-shipped release notes
Mobile, treasury portal, and branch tablet release notes drafted from Jira + commits - customer-friendly and compliance-cleared.
Deliverable
Always-on beta program rollups
RM-selected business and wealth panels run continuously - weekly bug rollups, ship-readiness, and feedback-loop into PRDs.
Banking & Capital Markets · Product
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