Manufacturing · Operations

Samso Industry Demo · Updated May 2026

Operations for Manufacturing

Manufacturing ops is the headline function - BOM + ERP sync, supplier docs and COA reconciliation, shop-floor SOPs, PO matching, and the safety + audit trail every plant runs on. Samso runs the back-office workflows that lets a 3-plant, 410-FTE industrial supplier hit 78%+ OEE and a 95% OTIF target with leaner ops.

Function KPIs · how the operations org reads its own week

Hours reclaimed / week

246

+108 LTMAcross BOM · supplier · SOP · PO recon

Workflow completion

94%

vs 90% target12-wk trailing across queues

OEE consolidated

78.4%

+2.1pp LTMAvail. × perf. × quality

Plant C OEE

71%

vs 78% targetLine 4 retooling delay slipping into Q2

Weekly hours reclaimed by managed workflow - last 12 weeks with cumulative overlay

WEEKLY · HRS / WK · STACKED BY WORKFLOW · CUMULATIVE HOURS OVERLAY · MOCK DATA

061.5123185246HRS / WK2.4K1.3K138CUM HRSW1W2W3W4W5W6W7W8W9W10W11W12

Production + supplier workflows

BOM + ERP sync (across 24 active SKUs)Supplier docs + COA + quality cert intakeShop-floor SOP + safety ticket triage

Reconciliation

PO + supplier reconciliation (3-way match)

Twelve services · sized to manufacturing

Each tile is what Samso runs in this function for a manufacturing org.

01 · Service

Document Extraction Pipelines

Supplier COAs, packing slips, BOMs, and quality certs parsed into structured fields - straight into the ERP and MES with audit trail.

Docs / mo

5.2K

Accuracy

97.4%

Hours / wk

78

02 · Service

Project Management Tool Creation

Plant capex, line retooling, and NPD workflows built on the existing PM stack - production planners and corporate ops both see status and risk.

Workflows live

14

Cycle time

−32%

03 · Service

Email Triage & Classification

Customer service inbox, distributor RFQ inbox, and supplier docs triaged into categories (RMA, RFQ, COA, expedite) - routed with SLA timers.

Emails / wk

2.8K

Auto-classified

91%

04 · Service

SOP Generation from Recordings

Shop-floor SOPs, changeover procedures, and safety walkthroughs drafted from line-camera footage and supervisor recordings - ISO + OSHA-aligned.

SOPs / qtr

42

Update cadence

Quarterly

05 · Service

Cross-System Data Reconciliation

Daily recs across ERP ↔ MES ↔ WMS ↔ payroll - break flags inside 15 minutes, inventory + production variance caught before close.

Recs managed

32

Break detection

15 min

Hours / wk

28

06 · Service

Internal Knowledge Base / RAG

RAG over engineering specs, ISO procedures, OSHA training, and supplier qualifications - operators get sourced answers instead of paging engineers.

Documents

18K

Queries / wk

820

Citation rate

100%

07 · Service

Workflow Orchestration Builds

RMA, supplier deviation, NPD launch, and changeover flows orchestrated across systems - exam-ready audit logs and full hand-off accountability.

Flows live

11

Steps managed

212

08 · Service

Contract Review & Extraction

Supplier MSAs, distributor agreements, and OEM purchase contracts parsed for pricing, lead times, penalties, and key dates - flagged into procurement.

Contracts / mo

180

Clauses tracked

880

09 · Service

Reporting Pipelines

OEE, OTIF, scrap, downtime, and production-week reports auto-generated from MES + ERP - same numbers the COO and CFO walk into ops review with.

Reports / mo

28

Auto-coverage

94%

10 · Service

Calendar & Scheduling Agents

Plant-tour schedules, supplier audits, line-changeover windows, and shift-handoff meetings scheduled across 3 plants - conflict-aware reschedules.

Meetings / wk

420

Reschedule rate

11%

11 · Service

Audit & QA Automation

Internal QA over production batches, supplier inbound, and finished-goods packs - sample selection, exception flags, and remediation tracker.

Batches reviewed / mo

1.6K

Scrap rate

2.1%

12 · Service

File Organization & Tagging

Engineering drawings, supplier qualifications, ISO records, and customer specs tagged for retention, revision, and audit ask - record-retention enforced.

Files tagged

240K

Retention compliance

100%

What you get · every week & every month

Concrete deliverables, not just dashboards.

Deliverable

Weekly hours-reclaimed report

Every Monday: hours reclaimed by workflow (BOM, supplier docs, SOP, PO recon) with backlog status, OEE delta, and SLA breaches flagged.

Deliverable

Daily reconciliation summary

Daily break list across ERP, MES, WMS, and payroll - every break aged, owned, and routed to the right plant or corporate team.

Deliverable

Quarterly ISO + audit-readiness pack

ISO 9001 + customer-audit binder kept current - SOPs, supplier qualifications, scrap remediation, OSHA logs - refreshed every 90 days.

Deliverable

Always-on internal RAG

Engineering specs, ISO procedures, OSHA training, and supplier qualifications searchable with citations - operators get sourced answers, not Slack threads.

Manufacturing · Operations

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