Banking & Capital Markets · Operations
Samso Industry Demo · Updated May 2026
Operations for Banking & Capital Markets
Bank ops is KYC onboarding, AML alert triage, contract review, GL reconciliation, and the BSA reporting that auditors will eventually ask for. Samso runs the back-office workflows that lets a regulated $4.2B bank operate with leaner ops and a clean exam trail.
Function KPIs · how the operations org reads its own week
Hours reclaimed / week
218
Workflow completion
94%
Document throughput
4.8K / mo
KYC backlog >30d
142
Weekly hours reclaimed by workflow - last 12 weeks with cumulative overlay
WEEKLY · HRS / WK · STACKED BY WORKFLOW · CUMULATIVE HOURS OVERLAY · MOCK DATA
Compliance workflows
Document + knowledge
Twelve services · sized to banking & capital markets
Each tile is what Samso runs in this function for a banking & capital markets org.
What you get · every week & every month
Concrete deliverables, not just dashboards.
Deliverable
Weekly hours-reclaimed report
Every Monday: hours reclaimed by workflow (KYC, AML, recon, contracts, RAG) with backlog status and SLA breaches flagged.
Deliverable
Daily reconciliation summary
Daily break list across Jack Henry, LOS, wealth, and wire - every break aged, owned, and routed to the right ops team.
Deliverable
Quarterly exam-readiness pack
OCC + state exam binder kept current - policies, SOPs, recent audit findings, KYC remediation status - refreshed every 90 days.
Deliverable
Always-on internal RAG
Policy manuals, exam responses, BSA guidance, and credit memos searchable with citations - staff get sourced answers, not Slack threads.
Banking & Capital Markets · Operations
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