Industry · Insurance

Samso Industry Demo · Updated May 2026

COMBINED RATIO · LOSS RATIO · PREMIUM WRITTEN · CLAIM CYCLE · RETENTION

A Samso engagement, sized for insurance.

A $310M specialty P&C carrier writing across 5 states and 280+ independent agencies - commercial auto, workers comp, specialty property, and professional lines. Mock numbers, real shape: combined ratio, loss + LAE, expense ratio, claim cycle time, persistency, and the underwriting + claims motion in one place.

Archetype · Mid-market specialty P&C · $310M premium written · 38.5K policies · 340 FTE

Hero KPIs · what the business looks like today

Direct written premium (LTM)

$310M

+6.2% YoYSpec property 32% · Auto 27% · WC 23% · Pro lines 18%

Combined ratio

97.4%

vs 95% targetLoss-ratio creep on commercial auto absorbing margin

Loss + LAE ratio

70.0%

+1.4 pts YoYLoss 64.2% · LAE 5.8%

Renewal retention

88.2%

vs 92% targetWorkers-comp pricing pressure on mid-market accounts

Policy count (in-force)

38.5K

+4.1% YoYAvg policy size $8,050 · 5-state footprint

Claim cycle (avg)

24 d

vs 18 d targetFNOL document intake bottleneck on auto BI

Quarterly direct written premium by line of business - last 8 quarters with cumulative GWP overlay

QUARTERLY · DWP · $M · BY LINE · Q3 24–Q1 26 ACTUAL · Q2 26 FORECAST · MOCK DATA

Six functions · one engagement

Click into any function to see the drill-in for insurance.

Finance

Finance & Accounting

Statutory + GAAP close, IBNR + reserve adequacy, combined-ratio bridge, and underwriting-result attribution by line.

Days to close

−2 d LTM

Forecast acc.

92%

UW profit

$7.6M

−$2.1M YoY

See full Finance drill-in

Marketing

Broker enablement, agency-tier content, appetite guides, and the submission-driving content engine - marketing for a P&C carrier, not B2B SaaS.

Submissions / mo

1.6K

+18% LTM

Appetite guides live

Sub → quote

64%

vs 70% target

See full Marketing drill-in

Operations

Claims-document workflows, FNOL triage, policy-renewal triage, medical-bill review, and SIU + audit motion across 14.8K LTM claims.

Hrs reclaimed/wk

184

+84 LTM

Doc extraction acc.

96.4%

Claim cycle

24 d

vs 18 d target

See full Operations drill-in

Product

State DOI filings, rate + form actions, agent feedback into appetite, and the underwriting-rule + product-build motion across 4 lines.

Filings in flight

Avg DOI approval

64 d

vs 50 d target

Broker NPS

See full Product drill-in

Sales & RevOps

Sales & Revenue Ops

Broker / agent channel pipeline + renewal book - the submission-to-bind motion across 280+ independent agencies and the renewal retention engine.

New biz pipeline

$84M

2.4× coverage

Quote → bind

24%

Renewal retention

88.2%

vs 92% target

See full Sales & RevOps drill-in

People & HR

340 FTE across claims, underwriting, agency mgmt, and corporate - adjuster licensing, multi-state UW credentialing, and the comp + retention motion.

Time to fill

38 d

−6 d LTM

Offer accept

82%

Adjuster hires

14 / 22

Plan behind 36%

See full People & HR drill-in

Demo dashboard · mock data

See your real data in this format.

Book a discovery call and we'll walk through what the same six functions look like for your team.

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